Professional Referral Processes
At NeuroKids, we’ve designed a clear and efficient request for support process to ensure children and young people receive the right care as quickly as possible.
For Case Managers, Solicitors & Professional Referrers
This page is intended for case managers, solicitors, insurers and commissioning professionals seeking to formally instruct NeuroKids for assessment, rehabilitation or therapeutic input. All professional work is delivered following receipt of a formal Letter of Instruction and scoped in line with medico-legal and rehabilitation objectives.
If you are a case manager, please see our dedicated Case Managers page.
Referral & Instruction Process
1. Initial Enquiry
Professional enquiries should be made via:
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The Enquiry Form, or
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Email to info@neurokids.co.uk
At this stage, we will confirm:
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Whether the referral falls within NeuroKids’ expertise
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The most appropriate assessment or pathway
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Any immediate exclusions or alternative recommendations
2. Case Review & Cost Estimate
After receiving your enquiry:
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We will ask you to share some background information or complete our “Request for Support” .
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Our team will review the case details, including any relevant medical, educational, or legal documents.
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Based on this review, we will provide a cost estimate, outlining the expected duration of assessments and any recommended interventions.
3. Agreement & Funding Confirmation
Before any work can begin:
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Terms & Conditions must be reviewed, agreed, and signed.
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Funding sources must be formally confirmed in writing.
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A formal Letter of Instruction is required prior to the start of services.
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Consent to Psychological Treatment and Data Consent Forms must be completed by parents/carers
4. Assessment, Reporting & Intervention
Once funding is confirmed, we proceed with:
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Completion of the instructed assessment(s) and any agreed therapeutic or consultative input
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Delivery of a detailed reports, providing clear findings, formulation, and recommendations to inform legal, educational, rehabilitation, or care planning.
5. Agreed Ongoing Input
Where ongoing input is indicated, this will be:
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Clearly identified within the report recommendations
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Discussed and formally agreed with the instructing case manager or solicitor prior to commencement
All ongoing work is planned, time-limited, and instruction-led, with further input subject to review and approval.